which firms slant their reports toward the prior beliefs of their customers in order to build a reputation for quality. Bias … quality when its reports conform to the consumer's prior expectations. We use this fact to build a model of media bias in … emerges in our model even though it can make all market participants worse off. The model predicts that bias will be less …

We examine misconduct in credence good markets with price taking experts. We propose a market-level model in which … price-taking experts extract surplus based on the value of their firm's brand and their own skill. We test the predictions … independent experts, despite doing substantially less business. In addition, more experienced experts attract more complaints per …

Expert performance is often evaluated in a one dimensional way by assuming that good experts have good outcomes. We … suggest that focusing on the choices of experts as well as the outcomes achieved could contribute to evaluating expert …

Consider an environment where long-lived experts repeatedly interact with short-lived customers. In periods when an … appropriate. We find that there exists an equilibrium in which experts always play truthfully and choose the customer's preferred … with high probability if the previous treatment was minor, and low probability if it was major. If experts have private …

compare the effect of three motivators: (i) standard incentives; (ii) behavioral factors like present-bias, reference … behavioral experts regarding the effectiveness of the treatments, allowing us to compare results to expectations. We find that (i … compare the results to forecasts by 208 experts. On average, the experts anticipate several key features, like the …

Physicians, acting in their role as experts, are often faced with situations where they must trade off personal and …