Backus, matthew; Blake, Thomas; Pettus, Jett; Tadelis, … - 2022
information. Can a bargaining environment that facilitates or restricts communication alleviate these costs? We exploit a unique … platform introduced unstructured communication allowing buyers and sellers on the desktop version of the site, but not the … mobile app, to accompany price offers with a message. Using this natural experiment, our difference-in-differences approach …