which firms slant their reports toward the prior beliefs of their customers in order to build a reputation for quality. Bias … quality when its reports conform to the consumer's prior expectations. We use this fact to build a model of media bias in … emerges in our model even though it can make all market participants worse off. The model predicts that bias will be less …

consumer search on the internet. The extensive nature of the eBay data allows us to examine a rich and detailed set of …

rate of return by saving abroad. Bulow and Rogoff conjecture that, even under condition (ii), in more general reputation … models with multiple relationships and spillover across them, reputation may support debt. This paper shows what is needed …

Collective reputation implies an important externality. Among firms trading internationally, quality shocks about one … noninspected firms. These findings highlight the importance of collective reputation in international trade and the challenges … the strength of the reputation spillover. We find that the spillover effects are smaller in destinations where people have …

Product-recall data and information on stock-price reactions to recalls are used to estimate the value of reputation in … occurs. We estimate that reputation accounts for 8.3 percent of firm value and that welfare is 26 percent of its first best …