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Information and Quality when Motivation is Intrinsic : Evidence from Surgeon Report Cards
Kolstad, Jonathan - 2013
If profit maximization is the objective of a firm, new information about quality should affect firm behavior only … well in addition to profit. The introduction of quality "report cards" for cardiac surgery in Pennsylvania provides an …. Information on performance that was new to surgeons and unrelated to patient demand led to an intrinsic response four times larger …
Persistent link: https://www.econbiz.de/10012459857
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Motivating Politicians : The Impacts of Monetary Incentives on Quality and Performance
Ferraz, Claudio - 2009
Recent studies have emphasized the importance of the quality of politicians for good government and consequently economic performance. But if the quality of leadership matters, then understanding what motivates individuals to become politicians and perform competently in office becomes a central...
Persistent link: https://www.econbiz.de/10012463743
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Deadlines Versus Continuous Incentives : Evidence from the Patent Office
Frakes, Michael; Wasserman, Melissa F. - National Bureau of Economic Research - 2024
A quota system with an associated deadline may retain the possibility of worker procrastination and related deadline behaviors. A performance appraisal system based on continuous temporal incentives, on the other hand, has the potential to alleviate deadline effects but may lose some of the...
Persistent link: https://www.econbiz.de/10014468266
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Material Incentives and Effort Choice : Evidence from an Online Experiment Across Countries
Davies, Elwyn; Fafchamps, Marcel - National Bureau of Economic Research - 2022
We conduct an interactive online experiment framed as an employment contract between employer and worker. Subjects from the US, India, and Africa are matched in pairs within and, in some cases, across countries. Employers make a one-period offer to a worker who can either decline or choose a...
Persistent link: https://www.econbiz.de/10013362026
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Merchants of Death : The Effect of Credit Supply Shocks on Hospital Outcomes
Aghamolla, Cyrus; Karaca-Mandic, Pinar; Li, Xuelin; … - National Bureau of Economic Research - 2021
This study examines the link between credit supply and hospital health outcomes. Using detailed data on hospitals and the banks that they borrow from, we use bank stress tests as exogenous shocks to credit access for hospitals that have lending relationships with tested banks. We find that...
Persistent link: https://www.econbiz.de/10012510587
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A Note on the Level of Customer Support by State Governments : A Mystery-Shopping Approach
Dube, Oeindrila; Mullainathan, Sendhil; Pope, Devin G. - National Bureau of Economic Research - 2021
Many government services are provided at the state level such as unemployment insurance, Medicaid, and SNAP. Given the lack of competition, a natural worry is that customer support provided by states for these services is less than adequate. While there are many different measures of how a state...
Persistent link: https://www.econbiz.de/10012599345
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Strengthening State Capacity : Postal Reform and Innovation during the Gilded Age
Aneja, Abhay; Xu, Guo - National Bureau of Economic Research - 2022
mail handled per worker. This improvement goes with greater information flow, as measured by increased volumes of mail and …
Persistent link: https://www.econbiz.de/10013172151
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Public School Funding, School Quality, and Adult Crime
Baron, E. Jason; Hyman, Joshua; Vasquez, Brittany N. - National Bureau of Economic Research - 2022
This paper asks whether improving the quality of public schools can be an effective long-run crime-prevention strategy in the U.S. Specifically, we examine the effect of school quality improvements early in children's lives on the likelihood that they are arrested as adults. We exploit...
Persistent link: https://www.econbiz.de/10013172154
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Toward an Understanding of the Economics of Apologies : Evidence from a Large-Scale Natural Field Experiment
Halperin, Basil - 2019
We use a theory of apologies to design a nationwide field experiment involving 1.5 million Uber ridesharing consumers who experienced late rides. Several insights emerge from our field experiment. First, apologies are not a panacea: the efficacy of an apology and whether it may backfire depend...
Persistent link: https://www.econbiz.de/10012479628
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Industry Structure, Segmentation, and Competition in the U.S. Hotel Industry
Butters, R. Andrew - 2019
This paper investigates how increases in concentration can be interrupted or reversed by changes in how firms compete on quality. We examine the U.S. hotel industry during the past half century. We document that starting in the early 1980s, quality competition came more in the form of costs that...
Persistent link: https://www.econbiz.de/10012480523