Digital technology is reshaping workplaces by enabling spatial separation of offices, known as telework, or remote intelligence (RI), and by facilitating automation of service sector tasks via artificial intelligence (AI). This paper is a first attempt to empirically investigate whether AI and...

This paper utilizes a unique dataset collected through site visits to extend the analysis of the relationship between the human resource management environment and establishment performance to the service sector, specifically the branch operations of a large bank. Case studies of several...

This paper emphasizes the different nature of cross border liberalization in network related services, such as telecoms, compared to liberalization in goods. In the presence of network externalities, it argues that if two disjoint country service networks involving a small and large country are...

In the present study, we have taken advantage of the wealth of information provided by the French annual survey of market services to construct a panel sample of data on about 2300 large firms, from 1984 to 1987, in nine selected service industries (at the four digit level of the industrial...

The participation of U.S. service industry firms in Latin American markets for services consists mainly of the activities of U.S.-owned affiliates operating in Latin America and very little of direct exports of ser- vices from the U.S. The important policy issues thus involve barriers to the...

A new interest in the role of services in world transactions has been generated by the current efforts of the U. S. Government to reduce barriers to international trade in services.The paper distinguishes four different classifications of economic activities between services and corrmodities....

We propose and quantify a novel mechanism behind the structural transformation process: older individuals devote a larger share of their expenditures to services, so the relative size of the service sector grows as the population ages. In a large sample of countries, we document that increases...