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Quality certification programs help consumers to identify high-quality products or sellers in markets with information asymmetries. Using data from eBay UK's online marketplace, we study how certification's impact on consumer demand varies with market- and seller-level attributes, exploiting...
Persistent link: https://www.econbiz.de/10012458590
We collect data on operations, targets and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational outcomes. The UK, Sweden, Canada and the US obtain the...
Persistent link: https://www.econbiz.de/10012457998
The impacts of choice in public services are controversial. We exploit a reform in the English National Health Service to assess the impact of relaxing constraints on patient choice. We estimate a demand model to evaluate whether increased choice increased demand elasticity faced by hospitals...
Persistent link: https://www.econbiz.de/10012460086
The literature on mergers between private hospitals suggests that such mergers often produce little benefit. Despite this, the UK government has pursued an active policy of hospital merger. These mergers are initiated by a regulator, acting on behalf of the public, and justified on the grounds...
Persistent link: https://www.econbiz.de/10012461049
Why do low income patients tend to go to lower quality health care providers, even when they are free? We show that differential information about provider quality is an important determinant of this disparity. Our empirical strategy exploits the temporary presence of a website that publicly...
Persistent link: https://www.econbiz.de/10014247954
Collective reputation implies an important externality. Among firms trading internationally, quality shocks about one … noninspected firms. These findings highlight the importance of collective reputation in international trade and the challenges … the strength of the reputation spillover. We find that the spillover effects are smaller in destinations where people have …
Persistent link: https://www.econbiz.de/10012480227
Product-recall data and information on stock-price reactions to recalls are used to estimate the value of reputation in … occurs. We estimate that reputation accounts for 8.3 percent of firm value and that welfare is 26 percent of its first best …
Persistent link: https://www.econbiz.de/10012482229
In a world of imperfect information, reputations often guide the sequential decisions to trust and to reward trust. We consider two-player situations where the players meet but once. One player - the truster - decides whether to trust, and the other player - the temptee - has a temptation to...
Persistent link: https://www.econbiz.de/10012462233
which firms slant their reports toward the prior beliefs of their customers in order to build a reputation for quality. Bias …
Persistent link: https://www.econbiz.de/10012467012
rate of return by saving abroad. Bulow and Rogoff conjecture that, even under condition (ii), in more general reputation … models with multiple relationships and spillover across them, reputation may support debt. This paper shows what is needed …
Persistent link: https://www.econbiz.de/10012473373