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Supervisors and Performance Management Systems

Frederiksen, Anders - 2017

Supervisors occupy central roles in production and performance monitoring. We study how heterogeneity in performance evaluations across supervisors affects employee and supervisor careers and firm outcomes using data on the performance system of a Scandinavian service sector firm. We show that...

Persistent link: https://www.econbiz.de/10012455330

The Compositional Effect of Rigorous Teacher Evaluation on Workforce Quality

Cullen, Julie Berry - 2016

Improving public sector workforce quality is challenging in sectors such as education where worker productivity is difficult to assess and manager incentives are muted by political and bureaucratic constraints. In this paper, we study how providing improved information to principals about...

Persistent link: https://www.econbiz.de/10012455875

Diversity and Team Performance in a Kenyan Organization

Marx, Benjamin M.; Pons, Vincent; Suri, Tavneet - National Bureau of Economic Research - 2021

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a … teammates and their supervisor) and external diversity (between teams and the individuals they canvassed). We observe team …

Persistent link: https://www.econbiz.de/10012510534

Team Incentives and Lower Ability Workers : An Experimental Study on Real-Effort Tasks

Freeman, Richard B.; Pan, Xiaofei; Yang, Xiaolan; Ye, … - National Bureau of Economic Research - 2022

Team incentives are important in many compensation systems that pay workers according to the output of their team as … well as to their own output, with team bonuses often depending on whether the team meets or exceeds specified thresholds …. Yet little is known about how team members with different abilities respond to compensation rules and thresholds. We …

Persistent link: https://www.econbiz.de/10013388782

The Morale Effects of Pay Inequality

Breza, Emily - 2016

The idea that worker utility is affected by co-worker wages has potentially broad labor market implications. In a month-long experiment with Indian manufacturing workers, we randomize whether co-workers within production units receive the same flat daily wage or different wages (according to...

Persistent link: https://www.econbiz.de/10012456186

Nudging the Nudger : A Field Experiment on the Effect of Performance Feedback to Service Agents on Increasing Organ Donor Registrations

House, Julian; Lacetera, Nicola; Macis, Mario; Mažar, Nina - National Bureau of Economic Research - 2022

We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....

Persistent link: https://www.econbiz.de/10013435109

Peer Information and Risk-taking under Competitive and Non-competitive Pay Schemes

Brookins, Philip - 2016

Incentive schemes that reward participants based on their relative performance are often thought to be particularly risk-inducing. Using a novel, real-effort task experiment in the laboratory, we find that the relationship between incentives and risk-taking is more nuanced and depends critically...

Persistent link: https://www.econbiz.de/10012456191

The Causes of Peer Effects in Production : Evidence from a Series of Field Experiments

Horton, John J. - 2016

Workers respond to the output choices of their peers. What explains this well documented phenomenon of peer effects? Do workers value equity, fear punishment from equity-minded peers, or does output from peers teach them about employers' expectations? We test these alternative explanations in a...

Persistent link: https://www.econbiz.de/10012456291

How Much Does Your Boss Make? The Effects of Salary Comparisons

Cullen, Zoë - 2018

We study how employees learn about the salaries of their peers and managers and how their beliefs about those salaries affect their own behavior. We conducted a field experiment with a sample of 2,060 employees from a multi-billion dollar corporation. We combine rich data from surveys and...

Persistent link: https://www.econbiz.de/10012452880

Motivating Effort In Contributing to Public Goods Inside Organizations : Field Experimental Evidence

Blasco, Andrea - 2016

We investigate the factors driving workers' decisions to generate public goods inside an organization through a randomized solicitation of workplace improvement proposals in a medical center with 1200 employees. We find that pecuniary incentives, such as winning a prize, generate a threefold...

Persistent link: https://www.econbiz.de/10012456486

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