The growth of the Internet has constrained broadband networks, forcing service providers to search for solutions. We develop a dynamic model of daily usage during peak and non-peak periods, and estimate consumers' price and congestion sensitivity using high frequency usage data. Using the model...

Consumers rely on platforms to access goods and services in many industries. Platform firms are often integrated, including their own goods in the menu of products offered to consumers. With the ability to impact both pricing and product assortment, these integrated firms face a trade-off...

We conduct a field experiment at a nonprofit organization's online store to study how demand changes when consumers' purchases generate revenue for a charitable cause. Consumers respond strongly when their purchases generate small donations by an anonymous outside group, but responses are...