The promotion of widespread, affordable, and high-quality broadband is a prerequisite for the digital transformation of economies and societies. Foreseeing the role of broadband as an accelerator of economic, social and cultural development, the OECD adopted the Council Recommendation on...

As countries weather the COVID-19 health emergency, high-quality connectivity, more than ever, is essential to ensure that economic activities can continue in a remote manner. However, important disparities in terms of connectivity persist, aggravating the consequences of the health emergency....

Countries have made significant efforts in recent years to develop domestic, regional and international frameworks for consumer protection enforcement co-operation across borders. However, recent work by the OECD Committee on Consumer Policy has shown that challenges remain in many countries, in...

Protecting consumers when they are most vulnerable has long been a core focus of consumer policy. This report first discusses the nature and scale of consumer vulnerability in the digital age, including its evolving conceptualisation, the role of emerging digital trends, and implications for...

In recent years, a number of consumer product safety authorities have established product safety pledges with online marketplaces as a new way to better protect consumers from the risk of purchasing unsafe products that may be available on those platforms. Product safety pledges involve online...

Online marketplaces matching third-party sellers with consumers are now key e-commerce channels globally. Despite their popularity and the benefits they bring to consumers, they do present a number of risks, for example when their third-party sellers engage in misleading marketing and fraud, or...

Data have become a key input into the production of many goods and services. But just how important? What is the value of data – their contribution to economic growth and well-being? This report discusses different approaches to data valuation, their advantages and shortcomings and their...

Digital technologies have transformed the global economy. This paper discusses three underlying digital enablers of the economy and the challenges they pose for policy makers: (1) Online platforms, which support global transactions and interactions but are also disrupting existing consumer and...