This study addresses issues of digital divide among households and individuals by using micro-data analysis of ICT usage patterns. The analysis includes data from 18 European countries, Korea and Canada. Inequalities in computer and Internet use are analysed in a two-step approach. First, the...

This paper takes stock of official statistics on AI use in firms collected through ICT usage surveys. Its aim is to highlight statistically sound data that can be used to guide policymakers and other stakeholders in the complex field of AI. It provides a cross-country comparison of official AI...

The COVID-19 crisis created a sudden need for businesses and their employees to take up or increase working from home. By facilitating teleworking, digital technologies have been crucial in allowing economic activities to endure and in enabling a significant portion of individuals to continue...

The spread of broadband, mobile devices and online and mobile payments usage are driving the expansion in digital content products. These can be downloaded, streamed or accessed through Internet Protocol (IP) TV on a range of channels including online retail platforms and social media. While...

Since the Seoul Declaration, access to broadband networks and the Internet have constantly increased. In terms of fixed broadband, penetration levels are close to maturity. In addition, further deployments of fibre networks have taken place; however, overall deployment of fibre is still at an early...

This report examines the relationship between the prices for mobile communication services and some of the most popular handsets used to access these services, focusing on smartphones. The objective is to better understand different business models and how they may affect comparisons of prices....

Cloud computing is changing the way computing is undertaken. It provides the ability to access IT resources on demand without the need for significant capital expenditure, thereby lowering the entry barriers for new entrants in multiple sectors. Cloud computing has thus become a platform for...

An examination of payments issues is taking place in the context of the review of the OECD’s 1999 guidelines on e-commerce. This report looks at what might need to be amplified or revised to enhance consumer trust and adoption of new and emerging online and mobile payment mechanisms. It...

This report discusses the main areas in which national strategies to expand broadband networks affect universal service objectives, proposes criteria to rethink the terms of universal service policies, and shares the latest developments across a selected group of OECD countries.