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Appointment scheduling in tandem-type service systems

Kuiper, Alex; Mandjes, Michel - In: Omega : the international journal of management science 57 (2015), pp. 145-156

Persistent link: https://www.econbiz.de/10011416178

Tele-medicine question response service : analysis of benefits and costs

Cho, David; Stauffer, Jon M. - In: Omega : the international journal of management science 111 (2022), pp. 1-14

Persistent link: https://www.econbiz.de/10013271733

Service Design and Service Thinking in Healthcare and Hospital Management : Theory, Concepts, Practice

Pfannstiel, Mario A. (ed.); Rasche, Christoph (ed.) - 2019

This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting … satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service … interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and …

Persistent link: https://www.econbiz.de/10012396100

Service Business Model Innovation in Healthcare and Hospital Management : Models, Strategies, Tools

Pfannstiel, Mario A. (ed.); Rasche, Christoph (ed.) - 2017

service business innovation such as reconfiguring the hospital business model in healthcare delivery, essential … level, ensuring the book will be of interest to healthcare professionals, hospital managers and consultants, as well as … Business Model Innovation -- Chapter 3 The integrated-Physician-Model - Business Model Innovation in Hospital Management …

Persistent link: https://www.econbiz.de/10012396446

Healthcare Technology Innovation Adoption : Electronic Health Records and Other Emerging Health Information Technology Innovations

Daim, Tugrul U. - 2016 - 1st ed. 2016

This book aims to study the factors affecting the adoption and diffusion of Health Information Technology (HIT) innovation. It analyzes the adoption processes of various tools and applications, particularly Electronic Health Records (EHR), highlighting the impact on various sectors of the...

Persistent link: https://www.econbiz.de/10012396465

Hospital referral and capacity strategies in the two-tier healthcare systems

Wang, Jian-Jun; Li, Zhongping; Shi, Junmin; Chang, Aichih - In: Omega : the international journal of management science 100 (2021), pp. 1-24

Persistent link: https://www.econbiz.de/10012494652

Determining ambulance destinations when facing offload delays using a Markov decision process

Li, Mengyu; Carter, Alix; Goldstein, Judah; Hawco, Terence - In: Omega : the international journal of management science 101 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012494666

Coordinated appointment scheduling with multiple providers and patient-and-physician matching cost in specialty care

Zhou, Shenghai; Li, Debiao; Yin, Yong - In: Omega : the international journal of management science 101 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012494684

Home healthcare integrated staffing and scheduling

Restrepo, María I.; Rousseau, Louis-Martin; Vallée, … - In: Omega : the international journal of management science 95 (2020), pp. 1-15

Persistent link: https://www.econbiz.de/10012243850

The problem of the last bed : contextualization and a new simulation framework for analyzing physician decisions

Azcarate, Cristina; Esparza, Laida; Mallor, Fermin - In: Omega : the international journal of management science 96 (2020), pp. 1-20

Persistent link: https://www.econbiz.de/10012243896