Purpose – The purpose of this research is to examine the critical success factors of mobile web site adoption. Design/methodology/approach – Based on the valid responses collected from a questionnaire survey, the structural equation modelling technique was employed to examine the research...

Purpose – The purpose of this study is to analyse factors influencing subscribers' usage of 3G mobile services in Taiwan. Design/methodology/approach – The research model, based on a technology acceptance model (TAM) and added perceived enjoyment, was tested by means of a two‐stage...

Purpose – This study aims to identify distinct online media user segments on the basis of three media theories, namely media displacement theory, media complementarity theory and media richness theory. Design/methodology/approach – A large‐scale, mobile‐based web survey was conducted in...

Purpose – This study aims to examine the effects of system and information characteristics in developing users' perceptions towards ubiquitous decision support systems (UDSS). Design/methodology/approach – The research model is empirically examined with survey data from 218 mobile users who...

Purpose – The use of text‐based communications such as instant messaging or social media such as Twitter has been growing significantly as the use of mobile devices increases. Not only do people share information via mobile communication, there are significant implications for advertising...

Purpose – The purpose of this paper is to examine the factors examining the determinants of users' mobile commerce (m‐commerce) usage activities. Design/methodology/approach – Data were collected from 402 users in Malaysia, and structural equation modelling analysis was employed to test...

Purpose – This paper aims to describe the first year of implementation of the Innovative Interfaces Inc. Millennium Access Plus (MAP) portal at the University of Exeter Library, UK. Design/methodology/approach – The paper provides a description of the features of MAP and a case study...

Purpose – The objective of this paper is to study the development of e‐government initiatives at the regional and local level in the EU through the opinion of those agents directly involved in the projects. Design/methodology/approach – The authors wrote a questionnaire that was sent to...

Purpose – This research seeks to investigate the introduction of new information and communication technology systems and to describe the development of a conceptual model of enterprise resource‐planning systems adoption based on the published rationales organizations use to justify their...