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Service pricing with loss-averse customers
Yang, Liu; Guo, Pengfei; Wang, Yulan - In: Operations research 66 (2018) 3, pp. 761-777
Persistent link: https://www.econbiz.de/10011884293
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Staffing to stabilize the tail probability of delay in service systems with time-varying demand
Liu, Yunan - In: Operations research 66 (2018) 2, pp. 514-534
Persistent link: https://www.econbiz.de/10011846009
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Stabilizing customer abandonment in many-server queues with time-varying arrivals
Liu, Yunan; Whitt, Ward - In: Operations research 60 (2012) 6, pp. 1537-1550
Persistent link: https://www.econbiz.de/10009701893
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Reducing delay in retrial queues by simultaneously differentiating service and retrial rates
Wang, Jinting; Wang, Zhongbin; Liu, Yunan - In: Operations research 68 (2020) 6, pp. 1648-1667
Persistent link: https://www.econbiz.de/10012392153
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To pool or not to pool : queueing design for large-scale service systems
Cao, Ping; He, Shuangchi; Huang, Junfei; Liu, Yunan - In: Operations research 69 (2021) 6, pp. 1866-1885
Persistent link: https://www.econbiz.de/10012815740
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Scheduling to differentiate service in a multiclass service system
Liu, Yunan; Sun, Xu; Hovey, Kyle - In: Operations research 70 (2022) 1, pp. 527-544
Persistent link: https://www.econbiz.de/10012820670