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A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems
Bassamboo, Achal; Randhawa, Ramandeep S.; Mieghem, Jan … - In: Operations research : the journal of the Operations … 60 (2012) 6, pp. 1423-1435
Persistent link: https://www.econbiz.de/10010056086
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On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers
Bassamboo, Achal; Randhawa, Ramandeep S. - In: Operations research : the journal of the Operations … 58 (2010) 5, pp. 1398-1414
Persistent link: https://www.econbiz.de/10008715177
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On a Data-Driven Method for Staffing Large Call Centers
Bassamboo, Achal; Zeevi, Assaf - In: Operations research : the journal of the Operations … 57 (2009) 3, pp. 714-726
Persistent link: https://www.econbiz.de/10008267459
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Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method
Bassamboo, Achal; Harrison, J.Michael; Zeevi, Assaf - In: Operations research : the journal of the Operations … 54 (2006) 3, pp. 419-435
Persistent link: https://www.econbiz.de/10007259437
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Portfolio Credit Risk with Extremal Dependence: Asymptotic Analysis and Efficient Simulation
Bassamboo, Achal; Juneja, Sandeep; Zeevi, Assaf - In: Operations research : the journal of the Operations … 56 (2008) 3, pp. 593-606
Persistent link: https://www.econbiz.de/10008076764
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The Impact of Delaying the Delay Announcements
Allon, Gad; Bassamboo, Achal - In: Operations research : the journal of the Operations … 59 (2011) 5, pp. 1198-1211
Persistent link: https://www.econbiz.de/10009804872
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"We Will Be Right with You": Managing Customer Expectations with Vague Promises and Cheap Talk
Allon, Gad; Bassamboo, Achal; Gurvich, Itai - In: Operations research : the journal of the Operations … 59 (2011) 6, pp. 1382-1395
Persistent link: https://www.econbiz.de/10009814299