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Are you too happy to serve others? : when and why positive affect makes customer mistreatment experience feel worse
Lee, Randy; Mai, Ke Michael; Qiu, Feng; Ilies, Remus; … - In: Organizational behavior and human decision processes : … 172 (2022), pp. 1-18
Persistent link: https://www.econbiz.de/10013417365
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The development of leader-member exchanges : exploring how personality and performance influence leader and member relationships over time
Nahrgang, Jennifer D.; Morgeson, Frederick P.; Ilies, Remus - In: Organizational behavior and human decision processes : … 108 (2009) 2, pp. 256-266
Persistent link: https://www.econbiz.de/10009517997