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HRM and Service Fairness: How Being Fair with Employees Spills Over to Customers - Managing fairly has positive repercussions for both employees and customers
Bowen, David E.; Gilliland, Stephen W.; Folger, Robert - In: Organizational dynamics : a quarterly review of … 27 (1999) 3, pp. 7-23
Persistent link: https://www.econbiz.de/10006135983
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The Role of Psychological Well-Being in Job Performance: A Fresh Look at an Age-Old Quest
Wright, Thomas A.; Cropanzano, Russell - In: Organizational dynamics : a quarterly review of … 33 (2004) 4, pp. 338-351
Persistent link: https://www.econbiz.de/10006125444
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What Henri Fayol couldn't know : managing gig workers in the new economy
Cropanzano, Russell; Lehman, Meredith - In: Organizational dynamics : a quarterly review of … 52 (2023) 4, pp. 1-6
Persistent link: https://www.econbiz.de/10014536404