Consumer protection is an important element of financial sector stabilization and development agenda in Azerbaijan. The falling oil prices and weaker macroeconomic fundamentals on top of the negative external shocks have led to devaluation of the national currency and erosion of public trust in...

In response to a request of the Bangko Sentral ng Pilipinas (BSP) and as part of a broader engagement on enhancing financial consumer protection and education in the Philippines, the World Bank has implemented a financial capability survey. Financial inclusion, financial literacy and consumer...

This report provides a cross-country overview of the policy and regulatory framework for digital financial services (DFS) in Association of Southeast Asian Nations (ASEAN) countries from a financial inclusion perspective. It was carried out at the request of the ASEAN Working Committee on...

Economic policymakers in developing countries across the world are focusing on expanding financial inclusion. This agenda assumes greater significance for countries like Pakistan, where financial inclusion levels are quite low. It has led to several policy interventions in Pakistan over the past...

The report discusses key policy issues that enable and constrain digital savings market development and offers policy considerations within the context of the G20's High-Level Principles for Digital Financial Inclusion. Based on current market observations, three policy considerations seem most...

In this note authors explore the many ways that adults in the Maldives are using digital payment services through mobile phones, the internet, and bank accounts. The authors also explore savings habits and outline opportunities to use digital technology to bring financial services to adults who...

Financial capability, as defined by the World Bank Group (WBG) in this report, is the capacity to act in one's best financial interest, given socioeconomic and environmental conditions. Improving financial capabilities has become a priority for policy makers seeking to promote financial...

The report aims to explore and analyze the major gaps in financial inclusion and access to finance in Romania, as identified in the Technical Note on Financial Intermediation prepared in the context of the Financial Sector Assessment Program (FSAP) (2018). The FSAP technical note analyzed the...

Agriculture remains economically and socially important in Vietnam despite agriculture's declining share of gross domestic product (GDP). The share of primary agricultural activity in the GDP has fallen to 13 percent, compared with more than 30 percent two decades ago. The active labor force in...

Islamic finance is a fast-booming segment of global finance. Serving a core population of 1.8 billion Muslims world-wide and a wider global ethical finance audience, its role is growing in global significance especially as it relates to global social financing needs. The global fintech...