During the strategy conceiving phase, the firm identifies an environment trend favourable to applying a certain strategy and altogether is a strategic potential within the functionality parameters of a certain strategy. The environment trend is given by the conditions of the socio-economic...

Managerial decisions and decision making process stand for the key issues of each entity around which all activities of financial information collection, processing, review, construing, summarizing, and not only, gravitate within every organisation. Moreover, costs (calculation, review and...

CRM is an essential business strategy that integrates internal processes and functions with external networks, to create and deliver customer value target, given the profit. It is based on high quality customer data and on information technology. (Buttle, 2006). This definition highlights the...

Social CRM tools provides us with the means to capture data about profiles and to create the maps of customer experience which contributes to the development of real perspectives to customers, that offers what is really a personalized experience for individual customers. Based on history, CRM...

At present the most constant and decisive dimension of our society is represented by change, its effects the more significant are the shorter time they require. How do these changes influence precisely the managers in state companies and their managerial decisions? How have they succeeded in...

Throughtout this research, I revealed several organizational factors on which leader must intervene in order to multiply the performance of his employees. These factors are the eight leadership variables, studied throughout the paper, and included in a model.. By using these variables I was able...

In Romania, the Order 3055/2009 entered into force on January 1st 2010 and it repealed the Order 1752/2005 on the approval of accounting regulations in accordance with European directives. Some major steps were taken in order to harmonize the Romanian legislation with the EU legislation based on...

There are, however, not much time, work to provide the reader synergies between theory and practice. The objective of this paper is to bring them closer to the reader the foundation and direction of knowledge management and aspects of it, because later this knowledge to develop the example of...

Emotional problems are the most common problems encountered in our century. If you ask someone which would be the biggest dissatisfaction in his life, probably the overwhelming majority of responses will revolve around relationships, communication difficulties, and the inability to resolve...