The paper focuses on the empirical evidence on the use and usefulness of performance measures in the public sector. It begins with consideration of the features of the public sector which make the use of performance measures complex: the issues of multiple principals and multiple tasks. It...

This paper examines the record of the 1997–2010 Labour administration on health and healthcare. It begins by outlining the policies adopted by the administration with respect to the delivery of healthcare services and population health. It then presents a two-part assessment. In the first part...