Reviews the business process re‐engineering (BPR) vision of radical business process change, focusing on the use of information technology to facilitate a shift away from linear/sequential work organization towards parallel processing and multidisciplinary teamworking. Highlights BPR′s...

The monograph analyses (a) the potential impact of information technology (IT) on organisational issues that directly concern the personnel function; (b) the nature of personnel’s involvement in the decision making and activities surrounding the choice and implementation of advanced...

Management and organisation literature often characterises managing in Africa as 'the challenge of' and rarely do scholars look to the continent for novel ideas, inspiration, best practice, or theoretical insights. Yet, in the last five years or so, the African organisational landscape has...

Purpose – Most works on human resource (HR) practices assume that companies use them in the same way for the entire workforce. The objective of this work is to check whether the application of HR practices varies within organizations. To be specific, HR practices can vary depending on the...

Purpose – The purpose of this paper is to contribute to the broad debate regarding universalistic and contingency perspectives of human resource management (HRM). Design/methodology/approach – Building on recent evidence of HRM differentiation within organisations, the present article...

Purpose – This paper aims to contribute to the empirical literature on cafeteria systems within employment relations by analysing employees' decisions on whether or not to participate, which employees chose what options and how the factors vary over time. Design/methodology/approach – The...