Purpose – To examine the experience of agency employment for workers and employers' use of agency workers in Britain to evaluate competing claims made about this form of work. Design/methodology/approach – This paper draws on results from three recent representative surveys of employment in...

Purpose – The purpose of this paper is to outline the development of a toolkit designed to assist UK small to medium enterprise businesses (SMEs) manage work‐life balance (WLB) policies and practice issues, across the life stages. Design/methodology/approach – A multi‐method approach was...

Purpose – The purpose of this paper is to examine the management of agency workers in Australia and, in particular, to identify the challenges presented to HRM by agency work. Design/methodology/approach – After briefly reviewing the data on the incidence and growth of agency work in...

Purpose – This paper aims to analyze the factors contributing to employee professed knowledge of work‐family practices offered by employers and the accuracy of their knowledge. Designed/methodology/approach – Survey data from four studies ( n s=276, 2,877, 2,810, and 310) were used to...

Purpose – The purpose of this paper is to explore the impact of the use of the human resources (HR) intranet at managerial levels in terms of internal customer satisfaction with the HR function. Design/methodology/approach – Using role theory to underpin the research, this study examines...

Purpose – This paper aims to clarify the relationship between human resource practices and staff retention by selecting three high performance work practices (precursors) and one outcome variable (turnover intentions), and trying to demonstrate the mediator role of employee commitment and job...

Purpose – The purpose of this paper is to answer the question of whether individual perceptions of an HRM system – distinctiveness, consistency and consensus – and shared perceptions of HRM (climate strength) are positively related to affective commitment in the organization. In addition,...

Purpose – The purpose of this paper is to explore HR managers' and employees' views on the factors affecting employee retention using the perspective of the psychological contract. Design/methodology/approach – Two studies were conducted. First, a sample of HR managers gave their view on the...

Purpose – The purpose of this paper is to explore the dynamics between management approach, human resource systems and practices, and responses of seasonal workers. Design/methodology/approach – After reviewing literature on contingent workers focusing on seasonal workers in particular, this...

Purpose – The purpose of this paper is to explore the impact of management practices – specifically, high‐performance work practices (HPWPs) – on employee burnout. Two potential mediating mechanisms that counterbalance each other in the development of burnout are compared: a critical...