This study investigates whether there is a set of universal senior management competencies in the context of one large multi‐site service organisation. Four distinct work environments are identified and different lists of competencies are perceived to be important by managers working at the...

It has recently been argued that the use of external consultants is indicative of a crisis in personnel management. However, the use of consultants, of whatever type, has not been adequately explained for a umber of reasons. The reasons underlying the increasing usage of external consultants by...