Purpose – The aim of this article is to contribute to extant management and internet literature through exploring the impact of human dynamics, interaction, and influence on web site design, development, and implementation within the context of broader internet operations development....

This article demonstrates the usefulness of applying the multiperspective framework developed by Martin (1992) to the analyses of organizational culture. The paper presents empirical evidence derived from the UK retail sector to illustrate that the culture of retail organizations can be more...