Purpose: The purpose of this paper is to understand how small and medium enterprises (SMEs) cope with the need for labour flexibility. Most previous studies ignore the labour flexibility practices of SMEs, especially in times of economic growth and tight labour markets....

Sociotechnical systems theory (STS) does not address in full the implications of the team‐context relations, despite its open systems character. There is a need to open STS into a sociotechnical business systems (STBS) theory and practice. We observe three interrelated aspects that are...