Mechanisms for increasing participation of employees in problem‐solving activities such as continuous improvement (CI) programmes often include the use of problem‐solving teams. Teams can support problem solving by emphasizing accountability for the production process within the work unit,...

For some years now the contemporary management literature has been burgeoning with articles on Japanese management practice. There is debate as to how representative of reality some of these accounts actually are, which practices are crucial to business success and whether their transfer to a...

The management practices of three organisations in the computer industry, one North American, one Japanese and one British owned are described. Although operating in similar marketplaces, markedly different management styles and practices were apparent, with the British company showing much less...