Purpose – The purpose of this paper is to examine the internal process by which high performance work systems (HPWSs) affect firm performance. It attempts to show the mediating effect of employee job satisfaction in the human resource (HR)‐performance link and also to show the moderating...

Purpose – The purpose of this paper is to explore the impact of management practices – specifically, high‐performance work practices (HPWPs) – on employee burnout. Two potential mediating mechanisms that counterbalance each other in the development of burnout are compared: a critical...

Human resource management has entertained the rise of downsizing as a strategy for producing visible improvements to organizations. However, the history of downsizing has failed to consistently provide the anticipated benefits. This study postulates that success is contingent upon the severance...

Responsibility for human resource management is being spread around organizations in two ways: by decentralization, the allocation of personnel tasks formerly undertaken centrally to more local parts of the organization; and by devolution, the allocation of rules formerly undertaken by personnel...

Purpose – To examine the experience of agency employment for workers and employers' use of agency workers in Britain to evaluate competing claims made about this form of work. Design/methodology/approach – This paper draws on results from three recent representative surveys of employment in...

Purpose – The purpose of this paper is to examine the management of agency workers in Australia and, in particular, to identify the challenges presented to HRM by agency work. Design/methodology/approach – After briefly reviewing the data on the incidence and growth of agency work in...

Purpose – This paper aims to analyze the factors contributing to employee professed knowledge of work‐family practices offered by employers and the accuracy of their knowledge. Designed/methodology/approach – Survey data from four studies ( n s=276, 2,877, 2,810, and 310) were used to...

Purpose – The purpose of this paper is to explore the impact of the use of the human resources (HR) intranet at managerial levels in terms of internal customer satisfaction with the HR function. Design/methodology/approach – Using role theory to underpin the research, this study examines...

Purpose – This paper aims to clarify the relationship between human resource practices and staff retention by selecting three high performance work practices (precursors) and one outcome variable (turnover intentions), and trying to demonstrate the mediator role of employee commitment and job...

Purpose – The purpose of this paper is to answer the question of whether individual perceptions of an HRM system – distinctiveness, consistency and consensus – and shared perceptions of HRM (climate strength) are positively related to affective commitment in the organization. In addition,...