Investors in People (IIP), the heavily promoted government initiative to enhance organisations’ training and development practices, is significant for its deliberate intention to influence the conduct of management within the firm. While previous studies of IIP have tended to concentrate on...

The issue of quality remains an integral feature of the discourse on small firm development. Unfortunately, two potentially conflicting approaches to this issue are evident. There is the essentially prescriptive “consultancy” school which often provides technical solutions uninformed by...