A “critical case” approach is used to examine whether the recruitment practices and procedures advocated by social scientists within the personnel field are realised in practice. The “critical case” selected is the graduate recruitment known as the “milkround”, where “scientific...

Business process re‐engineering (BPR) has been widely promoted as a technique for organisational survival in an increasingly competitive environment. The initial message and language of BPR was radical, calling for the obliteration of traditional methods of processing business. Organisations...

This article reports on a recent study of personnel management in the life insurance industry. Until recently the industry has enjoyed a comparatively untroubled expansion largely because of the investment‐seeking surplus incomes of an increasingly affluent population and the market protection...