Höpfl, Heather; Smith, Sheila; Spencer, Sharon - In: Personnel Review 21 (1992) 1, pp. 24-38
Based on empirical work from two major UK organizations. British Airways and BT (formerly British Telecom), both of whom have, after privatization, engaged in large‐scale culture change programmes. Both organizations have made substantial job cuts and (at the time of writing in May 1991) both...