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~isPartOf:"Personnel psychology : a journal of applied research"
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Personnel psychology : a journal of applied research
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Spillover effects of emotional labor in customer service encounters toward coworker harming : a resource depletion perspective
Deng, Hong
;
Walter, Frank
;
Lam, Catherine K.
;
Zhao, Helen H.
- In:
Personnel psychology : a journal of applied research
70
(
2017
)
2
,
pp. 469-502
Persistent link: https://www.econbiz.de/10011746916
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