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Call-Center-Management und Mitarbeiterzufriedenheit : Eine kausalanalytische Untersuchung

Scupin, Yvonne (contributor) - 2006

Einführung -- Call Center-Management -- Empirische Untersuchung der Mitarbelterzufriedenhelt in Call Centern … ihre Unzufriedenheit auf den Umgang mit den Kunden übertragen kann. Yvonne Scupin präsentiert einen Überblick über das Call-Center-Management … entwickelt, um dem Call-Center-Management in der Praxis Lösungsansätze aufzuzeigen. …

Persistent link: https://www.econbiz.de/10013516544

Supervisor Psychological Contract Management : Developing an Integrated Perspective on Managing Employee Perceptions of Obligations

Petersitzke, Maida (contributor) - 2009

Petersitzke promovierte bei Prof. Dr. Michel E. Domsch am Lehrstuhl für Personalwesen und Internationales Management der Helmut …

Persistent link: https://www.econbiz.de/10013521165

Employee Voice at Work

Holland, Peter (ed.); Teicher, Julian (ed.); … - 2019

an international perspective on employment relations and human resources management - analyses and experiences drawn from …

Persistent link: https://www.econbiz.de/10012396058

HRM and Remote Health Workforce Sustainability : The Influence of Localised Management Practices

Onnis, Leigh-ann - 2019

This book examines the characteristics of sustainable remote health workforces and how management practices influence … workforce sustainability in remote regions. It introduces the Integrated Human Resource Management (HRM) Framework for … particularly focuses on the influence of localised management practices on workforce sustainability. For geographically remote …

Persistent link: https://www.econbiz.de/10012396066

Talent Management in Emerging Market Firms : Global Strategy and Local Challenges

Latukha, Marina - 2016

Investigating talent management in firms from emerging economies, this book discusses strategies and practices of … managing talented employees in the context of BRIC countries. Talent Management in Emerging Market Firms illustrates how … emerging multinationals use their talent management to create and extend competitive advantage in global markets, and how they …

Persistent link: https://www.econbiz.de/10012397883

Comparative Workplace Employment Relations : An Analysis of Practice in Britain and France

Amossé, Thomas (ed.); Bryson, Alex (ed.); Forth, John (ed.) - 2016

This comprehensive study provides a perceptive portrait of workplace employment relations in Britain and France using comparable data from two large-scale surveys: the British Workplace Employment Relations Survey (WERS) and the French Enquête Relations Professionnelles et Négociations...

Persistent link: https://www.econbiz.de/10012397890

Feel Good Management - Anforderungen und Aufgabengebiete : Praxishandbuch mit Fallbeispielen

Lange, Jessica - 2019

Anforderungen und Aufgaben eines Feel Good Managers. Das Feel Good Management ist ein neues Managementkonzept, dass intern den Trend … freiberufliche Beraterin mit den Schwerpunkten Leitbilder, Unternehmenskultur, werteorientiertes Management und Feel Good Management …. Zusätzlich lehrt Frau Dr. Jessica Lange seit 2018 hauptamtlich an der FOM Hochschule für Oekonomie & Management im Fachbereich …

Persistent link: https://www.econbiz.de/10012401833

Stakeholder engagement in inclusive employability management for employees whose health at work is impaired : empirical evidence from a French public organisation

Guillaume, Myriam; Loufrani-Fedida, Sabrina - In: Personnel review 52 (2023) 1, pp. 121-144

Persistent link: https://www.econbiz.de/10014225888

How do work-life support practices impact bank employees' subjective well-being?

Roy, Ishita; Arefin, Md Shamsul; Rahman, Md. Sahidur - In: Personnel review 52 (2023) 3, pp. 573-591

Persistent link: https://www.econbiz.de/10014252149

A balanced perspective on the affordance of a gamified HRM system for employees' creative performance

Ikhide, Juliet Eyore; Timur, Ahmet Tarik; Ogunmokun, … - In: Personnel review 52 (2023) 3, pp. 631-648

Persistent link: https://www.econbiz.de/10014252179