With this dissertation, I aim to find out how it is possible for statutory child protection workers to reach decisions when elements as different as a child's needs and the costs of a service are to be connected in the process. How is it possible, for instance, to count costs and sense the needs...

Patient involvement has become a part of the political agenda in Danish healthcare. Patients are to be involved not only in questions and decisions relating to their own treatment and care - to involve patients in quality improvement has also become a political expectation of quality work in...