Subsidies to residential utility customers are popular among policymakers, utility managers, and utility customers alike, but they are nonetheless the subject of much controversy. Utility subsidies are seen as a way to help make utility service affordable for poor households and as an...

Following the 1996 Peace Accords, Guatemala embarked on a major program of infrastructure reform involving the restructuring and privatization of the electricity and telecommunications sectors and a substantial increase in infrastructure investments partially financed by privatization proceeds....