"This book specifically develops theories to understand service quality and quality management practice of EC which is completely a new and innovative effort to formulate perceptions of global consumers"--Provided by publisher

"This book delivers a global perspective on the influence of electronic commerce on organizational behavior, development, and management in organizations, discussing issues such as information security; strategic management of electronic commerce; organizational learning; business process...

Global Challenges and Strategic Disruptors in Asian Businesses and Economies / Patricia Ordonez de Pablos, Miltiadis Lytras -- Active Social Listening and its Impact on Firm Strategies : Study of Indian Context / Som Bhattacharyya, Neenu Neenu Augmenting Human Resource Proximity Plumbing...

"This 4-volume set provides a compendium of comprehensive advanced research articles written by an international collaboration of experts involved with the strategic use of information systems"--Provided by publisher

"This book examines the impact IT has on politics, education, sociology, and technology. IT has already changed the face of many business activities and has prospects for future development. This book focuses on the benefits of IT for developing countries, whose problems must be solved, and...

"This book combines comprehensive research related to e-collaboration in modern organizations, emphasizing topics relevant to those involved in initiating and managing distributed projects. Providing authoritative content, it describes issues that have implications for distributed project...

"This book addresses flexibility of both business and information systems through component technology at the nexus of three seemingly unrelated disciplines: service-oriented architecture, knowledge management, and business process management. It provides practitioners and academians with...

"This book provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age, highlighting knowledge management evolution with a global focus and investigating the impact knowledge management 2.0 has on business models, enterprise governance and...