"This book focuses on human capital management and talent management in a post-pandemic world, making a significant contribution to the literature on strategic human resource management, specifically talent management in post-modern knowledge-based organizations during the COVID-19 pandemic...

Capacity planning and management of IT incident management services based on queuing models / Ta-Hsin Li, Juhnyoung Lee -- Modeling and optimization of complex service delivery Systems / Yixin Diao, Aliza Heching -- Organizational models for service delivery / Gargi B. Dasgupta, Shivali Agarwal,...

"This book seeks to accelerate the collective understandings and implications on the management of business organizations; with an emphasis on theoretical explanations on the development of feral information systems"--

"This book enumerates the challenges and creative solutions and tools to apply when using big data in operations management, outlining revolutionary concepts and applications that help businesses predict customer behavior along with applications of artificial neural networks, predictive...

"This book focuses on business process standards and standardization, offering an indepth multi-methodological analysis of the benefits organizations may obtain from BPS and how the benefits can best be achieved," --

"This book provides relevant theoretical frameworks and the latest empirical research findings in the area. It is written for professionals who want to improve their understanding of the strategic role of Project Portfolio Management in achieving excellence. Covering topics such as portfolio...

"This book offers some reflections for a digital agenda in the business world. It explores this in the areas of aged care and advances the discourse in this sector, improving logistics costs through ERP alignment, continuous assurance and business compliance in enterprise information systems,...

"This book address the evolution of the current industrial revolutions, a practical and working definition of the concept Industry 4.0, strategic implications of i4.0 implementation, importance of the process improvement in the quest of industry 4.0, consequences of i4.0 adoption for supply...