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The literature on project governance suggests an association between good governance and project success. However, the mechanism is not known. It is suggested governance and governmentality influence six psychological constructs, and through them, decision making, and project performance. The...
Persistent link: https://www.econbiz.de/10012800024
In this article we consider stakeholder experience through the stakeholder's contact journey with a project. Drawing on the customer experience literature we consider the stakeholders experience by using customer experience as a metaphor. Stakeholder experience will involve cognitive, emotional,...
Persistent link: https://www.econbiz.de/10014283250
The project management literature is very reticent about the emotions project management professionals experience when making decisions on projects. As part of research into the link between project governance, decision making and project performance, twelve project management professionals were...
Persistent link: https://www.econbiz.de/10012800276
We consider client experience on projects. The topic of customer experience is receiving a lot of interest in marketing. It is believed that vendors that manage customer experience achieve better results than those who do not. All the work to date has been done in retail. We consider the nature...
Persistent link: https://www.econbiz.de/10012800124
Project leadership increasingly occurs in the context of ecological risks, whether from a viral pandemic or an anthropogenically changing climate. It requires adaptability to change, especially as projects grow in complexity, becoming seen as interventions into wider systems. In this paper, we...
Persistent link: https://www.econbiz.de/10014284602
Student engagement is considered an essential element of student's learning experience and performance. While many studies are conducted to evaluate student engagement in the face-to-face environment, less is known about its impact on student performance in online learning, especially in project...
Persistent link: https://www.econbiz.de/10014284769