Potts, Jason; Mandeville, Tom - In: Prometheus 25 (2007) 2, pp. 147-159
We propose a theory of innovation in services based upon the development of new markets that exploit the powers of ICT … the midst of a productivity revolution driven by the ICT enabled decomposition of services to their elemental parts and … the subsequent gains through specialization and reintegration of these elements. This works to advance existing services …