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Consumers' waiting in queues : the role of first-order and second-order justice
Zhou, Rongrong
;
Soman, Dilip
- In:
Psychology & marketing
25
(
2008
)
3
,
pp. 262-279
Persistent link: https://www.econbiz.de/10003735815
Saved in:
2
Consumers' waiting in queues: The role of first-order and second-order justice
Zhou, Rongrong
;
Soman, Dilip
- In:
Psychology & marketing
25
(
2008
)
3
,
pp. 262-279
Persistent link: https://www.econbiz.de/10007911804
Saved in:
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