<title>Abstract</title> In public domains, performances -- also in ambiguous fields like policing -- are controlled, by making them transparent, by comparing them, and by linking them to targets. Although this ‘numerical capture' of complex phenomena has been heavily criticized, management by measurement...

<title>Abstract</title> The management of cities has to address new risks, insecurities and emergencies. In this article we analyse the management of the aftermath of two crises -- a tornado that hit a part of Birmingham in the UK, and a fireworks explosion that hit a part of the city of Enschede in The...

This article presents empirical data on organizational reform in Dutch health care, and explores managerial work and behaviour. Two main questions will be answered. First, what organizational reforms are taking place, and how widespread are these reforms? Second, what do reforms mean for the...