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Service Delivery Through E-Governance: Perception and Expectation of Customers in Fiji and PNG

Singh, Gurmeet; Pathak, Raghuvar; Naz, Rafia - In: Public Organization Review 11 (2011) 4, pp. 371-384

Persistent link: https://www.econbiz.de/10009401870

Arm’s Length Bodies in Brazil: Contradictions and Challenges

Pacheco, Regina - In: Public Organization Review 13 (2013) 2, pp. 131-141

Despite initial criticism, and often driven by performance contracts, arm’s length bodies (ALBs) have been expanding in Brazil within the context of state reform. The creation of ALBs is the strategy by which Brazilian governments have sought to address or evade the rigidity of public sector...

Persistent link: https://www.econbiz.de/10010863368

Institutional Shifts In Inter-Municipal Service Delivery

Hulst, Rudie; Montfort, André; Haveri, Arto; … - In: Public Organization Review 9 (2009) 3, pp. 263-285

Persistent link: https://www.econbiz.de/10005048591

The Relationship Between Public Service Values and Administrative Involvement in Policymaking

Demir, Tansu; Reddick, Christopher; Nank, Renée - In: Public Organization Review 15 (2015) 1, pp. 79-98

policymaking in an effort to uncover which values are more instrumental in encouraging city managers to engage in particular areas … of policymaking. The data for this study were collected from a national sample of city managers across the United States … policymaking process. The findings are discussed in light of the contemporary public administration literature with implications …

Persistent link: https://www.econbiz.de/10011241808