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Managing change, or changing managers? : the role of middle managers in UK public service reform
Gatenby, Mark; Rees, Chris; Bailey, Catherine; Alfes, … - In: Public management review 17 (2015) 8, pp. 1124-1145
Persistent link: https://www.econbiz.de/10011380391
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When change becomes transformation : a case study of change management in Medicaid offfices in New York City
Isett, Kimberley R.; Glied, Sherry A. M.; Sparer, Michael S. - In: Public management review 15 (2013) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009713213