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Quality digest
The Journal for quality and participation
5
Managing service quality : MSQ ; an international journal
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Last Word - Keep this trio of traps in mind when considering quality.
Townsend, Patrick
;
Gebhardt, Joan
- In:
Quality digest
21
(
2001
)
4
,
pp. 80
Persistent link: https://www.econbiz.de/10006275372
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Last Word - The revolution in idea transportation promates global quality-based competition.
Townsend, Pat
;
Gebhardt, Joan
- In:
Quality digest
19
(
1999
)
11
,
pp. 64
Persistent link: https://www.econbiz.de/10006292628
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