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~isPartOf:"Quality management in services"
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Dienstleistungsqualität
3
Quality management
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Qualitätsmanagement
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Service quality
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Kunst, Paul
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Lemmink, Jos
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Quality management in services
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
674
Discussion paper / Tinbergen Institute
10
Journal of Service Management
8
Journal of service management
6
Tinbergen Institute Discussion Papers
6
European Journal of Marketing
5
European journal of marketing : EJM
4
Journal of marketing
4
Discussion paper / Tinbergen Institute / Tinbergen Institute
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of service industry management : IJSIM
3
Journal of Economic Psychology
3
Research memorandum / METEOR
3
Serie research memoranda / Vrije Universiteit, Faculteit der Economische Wetenschappen en Econometrie
3
Tinbergen Institute Discussion Paper
3
Total quality management
3
Environment & planning
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Journal of Business & Industrial Marketing
2
Journal of Business Research
2
Journal of business research : JBR
2
Journal of marketing research : JMR
2
Journal of retailing and consumer services
2
Managing service quality : MSQ ; an international journal
2
Proceedings of the ... annual conference of the European Marketing Academy
2
Serie Research Memoranda
2
TRACE discussion papers / Tinbergen Institute
2
The annals of regional science : an international journal of urban, regional and environmental research and policy ; official journal of the Western Regional Science Association
2
The journal of business & industrial marketing
2
EMAC Conference
1
Economic Modelling
1
Economisch statistische berichten : ESB
1
Environment and Planning A
1
European Journal of Operational Research
1
Focus Dienstleistungsmarketing
1
Fokus Dienstleistungsmarketing
1
Gabler-Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Industrial Management & Data Systems
1
International Journal of Entrepreneurial Behavior & Research
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Managing service quality
Kunst, Paul
(
contributor
);
Lemmink, Jos
(
contributor
)
-
1995
Persistent link: https://www.econbiz.de/10000646810
Saved in:
2
Managing service quality ; Vol. 2
Kunst, Paul
(
contributor
);
Lemmink, Jos
(
contributor
)
-
1996
Persistent link: https://www.econbiz.de/10000646821
Saved in:
3
Managing service quality ; Vol. 3
Kunst, Paul
(
contributor
);
Lemmink, Jos
(
contributor
)
-
1997
Persistent link: https://www.econbiz.de/10000625519
Saved in:
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