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Quality management
174
Qualitätsmanagement
174
Dienstleistungsqualität
48
Service quality
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quality management
28
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26
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25
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English
176
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Evans, James R.
7
Fredendall, Lawrence D.
7
Prybutok, Victor
7
Ford, Matthew W.
6
Prybutok, Victor R.
6
Antony, Jiju
5
Peng, Xianghui
5
Chakraborty, Subhajit
4
Kaynak, Hale
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McFadden, Kathleen L.
4
Cudney, Elizabeth A.
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Davis, Mark
3
Ferrand, Yann B.
3
Foster, S. Thomas
3
Johnson, Dana M.
3
Latham, John R.
3
Linderman, Kevin
3
Mast, Jeroen de
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Russell, Roberta S.
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Anholon, Rosley
2
Bashar, Abul
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Bernardo, Vitor Zanetti
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Blankson, Charles
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Boiral, Olivier
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Cao, Ying
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Chakravorty, Satya S.
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Chawalit Jeenanunta
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Choi, Yunsik
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Does, Ronald J. M. M.
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Erkul, Muratcan
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Gardner, John W.
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Garza-Reyes, Jose Arturo
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Gerolamo, Mateus Cecílio
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Gitlow, Howard S.
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Gonzalez, Marvin E.
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Gowen, Charles, III.
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He, Zhen
2
Honda, Ana Carolina
2
Kumar, Madhu Ranjan
2
Lameijer, Bart A.
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Quality management journal : QMJ
SpringerLink / Bücher
619
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
553
International journal of productivity and quality management : IJPQM
511
International journal of production research
504
International journal of quality & reliability management
428
The TQM journal : the international review of organizational improvement
427
Europäische Hochschulschriften / 5
335
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
323
International journal of production economics
315
Total quality management & business excellence
260
The international journal of productivity and performance management : IJPPM
202
International journal of six sigma and competitive advantage : IJSSCA
189
Gabler Edition Wissenschaft
176
European journal of operational research : EJOR
159
Benchmarking : an international journal ; BIJ
156
Springer eBook Collection
149
OECD Education Statistics
139
Journal of business research : JBR
133
International journal of services and operations management
127
NBER working paper series
122
Controlling & Management review / Sonderheft : ZfCM : Zeitschrift für Controlling & Management
119
Working paper / National Bureau of Economic Research, Inc.
116
Controlling & management review : Zeitschrift für Controlling & Management
114
Public performance & management review
114
Lehrbuch
113
Springer eBook Collection / Business and Economics
111
The international journal of productivity and performance management
106
Business process management journal
105
International journal of business excellence
105
NBER Working Paper
105
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
101
Controller Magazin : Praxiswissen zur Unternehmenssteuerung : Mitgliederzeitschrift des Internationalen Controller Vereins und der RMA Risk Management Association & Rating Association e.V.
98
Management accounting research
97
Advanced controlling : für Manager und Controller
94
Omega : the international journal of management science
92
International journal of quality and service sciences
91
Journal of management accounting research : JMAR
90
International journal of hospitality management
84
Research
84
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ECONIS (ZBW)
176
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1
Building bridges between researchers and practitioners : a collaborative approach to research in performance excellence
Latham, John R.
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 8-26
Persistent link: https://www.econbiz.de/10003783488
Saved in:
2
A research agenda for Six Sigma research
Zhang, Weiyong
;
Hill, Arthur V.
;
Gilbreath, Glenn H.
- In:
Quality management journal : QMJ
18
(
2011
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10008841163
Saved in:
3
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
4
Time-relevant metrics in an era of continuous process improvement : the balanced scorecard revisited
Schonberger, Richard
- In:
Quality management journal : QMJ
20
(
2013
)
3
,
pp. 10-18
Persistent link: https://www.econbiz.de/10009770182
Saved in:
5
Measure is of success : the role of human factors in lean implementation in healthcare
Lorden, Andrea L.
;
Zhang, Yichen
;
Lin, Szu-hsuan
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010383910
Saved in:
6
Managing quality in outsourced production : construct development and measurement validation
Gray, John
;
Handley, Sean
- In:
Quality management journal : QMJ
18
(
2011
)
2
,
pp. 26-45
Persistent link: https://www.econbiz.de/10009012004
Saved in:
7
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
8
Quality assurance in the Portuguese census : the contribution of the balanced scorecard
Rosa, Álvaro
;
Reis, Elizabeth
;
Vicente, Paula
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 37-49
Persistent link: https://www.econbiz.de/10011603779
Saved in:
9
Impact of lean and quality management practices on green supply chain performance : an empirical study on ceramic enterprises
Choudhary, Kailash
;
Sangwa, Narpat Ram
;
Sangwan, Kuldip …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 193-211
Persistent link: https://www.econbiz.de/10013410711
Saved in:
10
Bridging organizational performance gaps using the EFQM excellence model
Haerizadeh, Milad
;
Sunder M., Vijaya
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 248-266
Persistent link: https://www.econbiz.de/10013410723
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