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Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin; Fredendall, Lawrence; Weiss, Rebecca - In: Quality management journal : QMJ 25 (2018) 1, pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
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Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin; Fredendall, Lawrence; Weiss, Rebecca - In: Quality management journal : QMJ 25 (2018) 1, pp. 18-31
Persistent link: https://www.econbiz.de/10011976306
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Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma; Sai, L. Prakash; Rajendran, … - In: Quality management journal : QMJ 22 (2015) 1, pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
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Everything is 5S : a simple yet powerful lean improvement approach applied in a preadmission testing center
Delisle, Dennis R.; Freiberg, Valentina - In: Quality management journal : QMJ 21 (2014) 4, pp. 10-22
Persistent link: https://www.econbiz.de/10010426484
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Factors influencing the choice of a quality certification in the Spanish hospitality industry
Djofack, Sidonie; Camacho Robledo, Marco Antonio - In: Quality management journal : QMJ 28 (2021) 3, pp. 145-155
Persistent link: https://www.econbiz.de/10012584870
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Healthcare quality management
2018
Persistent link: https://www.econbiz.de/10012309004
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Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.; Linderman, Kevin W.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 1, pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.; Johnson, Dana M.; Russell, … - In: Quality management journal : QMJ 25 (2018) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
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How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina; Bernardo, Vitor Zanetti; Gerolamo, … - In: Quality management journal : QMJ 25 (2018) 2, pp. 70-82
Persistent link: https://www.econbiz.de/10012309062