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Bridging organizational performance gaps using the EFQM excellence model
Haerizadeh, Milad; Sunder M., Vijaya - In: Quality management journal : QMJ 29 (2022) 4, pp. 248-266
Persistent link: https://www.econbiz.de/10013410723
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Quality assurance in the Portuguese census : the contribution of the balanced scorecard
Rosa, Álvaro; Reis, Elizabeth; Vicente, Paula - In: Quality management journal : QMJ 23 (2016) 4, pp. 37-49
Persistent link: https://www.econbiz.de/10011603779
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CSR discourse : a factor affecting the success of France's SMEs?
Mtar, Kais - In: Quality management journal : QMJ 26 (2019) 2, pp. 84-99
Persistent link: https://www.econbiz.de/10012309526
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A framework to identify best quality management practices and techniques tor diverse production ramp-up environments : propositions for future research
Leffakis, Zachary Moran - In: Quality management journal : QMJ 23 (2016) 1, pp. 20-44
Persistent link: https://www.econbiz.de/10011482202
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A game-based approach to raise quality awareness in ramp-up processes
Brauner, Philipp; Philipsen, Ralf; Fels, Antonia; … - In: Quality management journal : QMJ 23 (2016) 1, pp. 55-69
Persistent link: https://www.econbiz.de/10011482225
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Using Six Sigma, lean, and simulation to improve the phlebotomy process
Huang, Yunqu; Klassen, Kenneth J. - In: Quality management journal : QMJ 23 (2016) 2, pp. 6-21
Persistent link: https://www.econbiz.de/10011486789
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Perceptions of Lean Six Sigma : a multiple case study in the financial services industry
Lameijer, Bart A.; Veen, David T. J.; Does, Ronald J. M. M. - In: Quality management journal : QMJ 23 (2016) 2, pp. 29-56
Persistent link: https://www.econbiz.de/10011486810
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Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.; Linderman, Kevin W.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 1, pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.; Johnson, Dana M.; Russell, … - In: Quality management journal : QMJ 25 (2018) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
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Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit; Kaynak, Hale - In: Quality management journal : QMJ 25 (2018) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10011976317