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LEVERAGING LEAN IN ANCILLARY H...
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Quality management
174
Qualitätsmanagement
174
Dienstleistungsqualität
92
Service quality
92
Hospital
43
Krankenhaus
43
USA
38
United States
38
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37
Kundenzufriedenheit
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quality management
31
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service quality
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14
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Bibliometrics
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Bibliometrie
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Prybutok, Victor R.
16
Prybutok, Victor
9
Antony, Jiju
7
Evans, James R.
7
Fredendall, Lawrence D.
7
McFadden, Kathleen L.
7
Ford, Matthew W.
6
Blankson, Charles
5
Gowen, Charles, III.
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Harun, Ahasan
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Peng, Xianghui
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Boakye, Kwabena G.
4
Chakraborty, Subhajit
4
Kaynak, Hale
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Lee, Jung Young
4
Mast, Jeroen de
4
Prybutok, Gayle
4
Qin, Hong
4
AlNajem, Mohamad N.
3
Cudney, Elizabeth A.
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Davis, Mark
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Does, Ronald J. M. M.
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Ferrand, Yann B.
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Foster, S. Thomas
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Johnson, Dana M.
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Latham, John R.
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Linderman, Kevin
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Ponnaiyan, Subramaniam
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Russell, Roberta S.
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Taaffe, Kevin
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Zhang, Xiaoni
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Ababneh, Khaldoun I.
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Alkhatib, Saleh
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Anholon, Rosley
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Bashar, Abul
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Bernardo, Vitor Zanetti
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Boiral, Olivier
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Cao, Ying
2
Chakravorty, Satya S.
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Chawalit Jeenanunta
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
685
International journal of productivity and quality management : IJPQM
563
International journal of production research
561
International journal of hospitality management
556
The TQM journal : the international review of organizational improvement
513
International journal of quality & reliability management
476
NBER working paper series
399
Working paper / National Bureau of Economic Research, Inc.
364
SpringerLink / Bücher
356
International journal of production economics
353
NBER Working Paper
346
Total quality management & business excellence
343
The service industries journal
339
Journal of retailing and consumer services
338
Journal of business research : JBR
317
Health care management review : HCM review
291
International Journal of Quality & Reliability Management
269
European journal of operational research : EJOR
255
International journal of contemporary hospitality management
234
International journal of services and operations management
221
The journal of services marketing
214
Journal of health economics
211
Health care management science
209
Journal of health organization and management
208
International journal of six sigma and competitive advantage : IJSSCA
197
Auditing : a journal of practice & theory
184
International journal of quality and service sciences
171
Management science : journal of the Institute for Operations Research and the Management Sciences
169
Journal of hospitality marketing & management
162
Europäische Hochschulschriften / 5
161
Tourism management : research, policies, practice
159
Discussion paper series / IZA
155
Health economics
147
Journal of air transport management
146
Cogent business & management
144
Services marketing quarterly
142
Journal of Services Marketing
131
Journal of travel and tourism marketing
129
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
125
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ECONIS (ZBW)
231
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1
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
2
How Lean Six Sigma Principles improve
hospital
performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
3
How Lean Six Sigma principles improve
hospital
performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
4
Deming-based Lean Six Sigma Management as an answer to escalating
hospital
costs
Gitlow, Howard S.
;
Gitlow, Abraham L.
- In:
Quality management journal : QMJ
20
(
2013
)
3
,
pp. 6-9
Persistent link: https://www.econbiz.de/10009770183
Saved in:
5
Lean and CSR, contradictions and complementarities : toward an effective managerial solution
Ivanaj, Silverster
;
Collet, Mélanie
;
Gendron, Corinne
; …
- In:
Quality management journal : QMJ
28
(
2021
)
4
,
pp. 205-222
Persistent link: https://www.econbiz.de/10012650362
Saved in:
6
Lean healthcare and quality management : the experience of ThedaCare
Mannon, Melissa
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 7-10
Persistent link: https://www.econbiz.de/10010244646
Saved in:
7
An empirical study of the application of lean tools in U.S. industry
Gonzalez, Marvin E.
;
Quesada, Gioconda
;
Mora-Monge, Carlo A.
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 174-190
Persistent link: https://www.econbiz.de/10012309567
Saved in:
8
Measure is of success : the role of human factors in lean implementation in healthcare
Lorden, Andrea L.
;
Zhang, Yichen
;
Lin, Szu-hsuan
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010383910
Saved in:
9
Quality management and lean : a symbiotic relationship
Schonberger, Richard
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 6-10
Persistent link: https://www.econbiz.de/10010383914
Saved in:
10
Using Six Sigma, lean, and simulation to improve the phlebotomy process
Huang, Yunqu
;
Klassen, Kenneth J.
- In:
Quality management journal : QMJ
23
(
2016
)
2
,
pp. 6-21
Persistent link: https://www.econbiz.de/10011486789
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