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~isPartOf:"Research handbook on services management"
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Dienstleistungsqualität
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Service quality
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Beziehungsmarketing
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Business services
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Cognition
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Consumer behaviour
1
Customer satisfaction
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Dienstleistungsinnovation
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Dienstleistungssektor
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Emotion
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Gastgewerbe
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Hospital
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Hospital costs
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Krankenhaus
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Verma, Rohit
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Han, Spring H.
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Pan, Fengjie
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Zhang, Jie
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Research handbook on services management
Decision support systems : DSS ; the international journal
11
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
8
Journal of service management
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
Journal of management information systems : JMIS
6
Production and operations management : an international journal of the Production and Operations Management Society
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Decision line
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International journal of production economics
3
Journal of business research : JBR
3
Journal of operations management
3
Journal of organizational computing and electronic commerce
3
Management information systems : mis quarterly
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The journal of product innovation management : an internat. publication of the Product Development & Management Association
3
Decision sciences : DS
2
Electronic commerce research and applications
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information systems research : ISR
2
Information systems research : ISR ; an information systems journal of the Institute for Operations Research and the Management Sciences
2
International journal of service industry management : IJSIM
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Journal of the Association for Information Science & Technology
2
Operations research, Management science : OR MS ; the international literature digest
2
Agglomeration and firm performance
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Boston University School of Managment Working Paper
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California management review : CMR
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Cornell hospitality quarterly : CQ
1
Corporate strategies & innovations in the emerging global economy
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Decision Sciences
1
European Journal of Operational Research
1
European Planning Studies
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Handbook of logistics and supply-chain management
1
Handbook of new product development management
1
Information systems management
1
International Journal of Operations & Production Management
1
International Journal of Production Economics
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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Journal of Business Research
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ECONIS (ZBW)
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Text analytics of service customer reviews and feedback : understanding customers' emotions and cognition in the hospitality industry
Zhang, Jie
;
Han, Spring H.
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 275-294)
.
2022
Persistent link: https://www.econbiz.de/10014452656
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2
Rise of humanoid robots in hospitality services
Zhong, Lina
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 331-345)
.
2022
Persistent link: https://www.econbiz.de/10014452660
Saved in:
3
Service innovation process in creative-intensive business services organizations
Pan, Fengjie
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 71-87)
.
2022
Persistent link: https://www.econbiz.de/10014450981
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