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Research handbook on services management
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From stochastic calculus to mathematical finance : the Shiryaev Festschrift ; [Second Bachelier Colloquium on Stochastic Calculus and Probability, Metabief, France, January 9 - 15, 2005]
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Customer-focused service design for faster and more efficient services
Li, Gang
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Field, Joy M.
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Davis, Mark
- In:
Research handbook on services management
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(pp. 153-164)
.
2022
Persistent link: https://www.econbiz.de/10014452597
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Applying Lean healthcare in a non-profit hospital in Brazil
Honda, Ana Carolina
;
Eguchi Yoshida, Raquel Mizuki
; …
- In:
Research handbook on services management
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(pp. 231-245)
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2022
Persistent link: https://www.econbiz.de/10014452643
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