This workshop discussed challenges of measuring the performance of transport contracts, which is usually achieved by benchmarking the relevant services against a few key performance indicators (KPIs). Such KPIs (the workshop identified cost efficiency, service quality and safety/security as the...

The significant effects of competition, franchising and vertical separation of rail infrastructure from train operation on the level of transaction costs are often anecdotally described in the literature. Although it has been shown that franchising has an effect on total costs, there is very...

This paper compares recent experiences in contract negotiation and subsequent commitment in public air services with the bus industry. The heart of the paper is a survey of European and Australian regional airlines, which we mirror with revealed experiences of bus operators. We aim to identify a...

The discussion and conclusions of Thredbo's Workshop 3 are summarized. History and the socio-economic environment is a condition that should be considered as a most important fact when moving into planning public transportation. Contradictory targets should be identified and avoided a priori....

With the aim to improve efficiency and value for money, in addition to tendered services the European Commission approach to rail organisation allows substantial open access rail services in both passenger and freight operations. This paper investigates, from a transaction cost perspective,...